How To Delete Epoch Payment Solutions Account.
Are you fed up using your Epoch Payment solution account, and as such you wish to cancel (close) or even deactivate your account?
If the above is the case then don’t bother because here is the right place where you can learn how to cancel (close) or even deactivate your account.
There are various reasons why you may wish to delete your EpochEpoch Payment Solutions account among all of them is email spamming and payment failure.
Meanwhile, Epoch Payment Solutions is an IPSP (Internet Payment Service Provider) that enables its users to make online transactions.
Thus, the online platform provides billing and customer service support to thousands of websites.
How To Delete Epoch Payment Solutions Account
Users of this account, have two methods of deleting their account, namely:
- Delete account by email
- Cancel Your Account By Calling on Phone (Live Agent)
- Delete your account through their Website. (Web Chat)
How To Cancel Your Account By Email
Note, you can delete your account by sending an email to the company, requesting them to delete your account from their database.
Therefore, follow these steps below:
Step 1. Open your email account that is registered with the application or website.
Step 2. Now compose an email and enter the email address firstname.lastname@example.org
Step 3. In the Subject section, type “REQUEST TO DELETE MY ACCOUNT”.
Step 4. Now write an email requesting them to delete your account from their database, and to wipe all your information with them, if any.
Here is a SAMPLE on how to write such an email.
The following information may be contained in the email that you are sending for your account cancellation.
- First Name and Last Name
- Your Billing Address
- Your City
- Your Email Address that is linked to the account you want to delete
- First 6 and Last 4 digits of the Credit you are being charged on
- Amount of Charge
- Date of charge
Cancel Your Account By Calling on Phone (Live Agent)
Follow these steps below:
Step 1. Dail any of the following Numbers:
Phone Toll Free: +1 800 893 8871
Phone Worldwide: +1 310 664 5810
Step 2. Tell their Customer Service Representative that you want to cancel your account.
Step 3. Request that you be refunded (if you have any fund in your account)
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Follow the Customer Service Representative guide by giving him all the necessary information needed to delete your account.
How To Delete Epoch Payment Solutions Account Directly Through Their Website, (Web Chat)
Follow these steps below:
Step 1. Go to the following URL “https://epoch.com/billing_support/contact“
Step 2. Scroll down and click on LIVE CHAT.
Step 3. Immediately, a pop-out chatting platform will appear
Step 4. Type, CANCEL MY ACCOUNT
Step 5. Fill out the page with your information where it requested to do so
Step 6. Tell the Customer Service Representative that you want to cancel your account.
Step 7. Request that you be refunded (if you have any fund in your account)
Step 8. Above all, request for a verbal confirmation code or email as proof of your account cancellation.
Note that your can cancel your payment through live-chat.
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