How To Delete Muzmatch Account | Cancel Account

How To Delete Muzmatch Account.

Hi, you are on this platform simply because you want to know how to delete, close, terminate, and even manage your Muzmatch account.

If that is true, then you are on the right platform.

We are simply going to guide you on how to close your account. So whatever be the reason you want to close your account is not our business. But our major concern is to guide you on how to delete, close, or even manage your account.

Meanwhile, MuzMatch is an exclusive online dating mobile app that claims to be the best for Muslim and Arab singles all over the world. Without sacrificing any Islamic law, MuzMatch is committed to helping Muslim singles land a successful match, date, or life-long partner.

How To Cancel your Subscriptions or Paid Membership (Gold subscription)

Apple/Google handles all payments/refunds and subscriptions, not mismatch. Only a customer can cancel a subscription – we are not able to ourselves.

Note a trial/subscription must be canceled up to 24 hours before it expires in order to not be charged/renewed.

A free trial can only be purchased ONCE per Apple/Google ID as per their terms.

Also, remember – deactivating your Muzmatch account does not automatically cancel any subscriptions. You must follow the below instructions as they are handled independently by Apple/Google.

Once canceled as below, your Muzmatch app will still show you as a Gold member until the expiry date of the subscription or trial.

On iOS

1. On your iPhone, go to Settings → [your name] → iTunes & App Store
2. Tap your Apple ID at the top of the screen
3. Now Tap on View Apple ID, you might need to sign in or use Touch ID
4. Tap Subscriptions and Muzmatch Premium
5. Use the options to manage your subscription

You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription

If you cancel, your subscription will stop at the end of the current billing cycle

On Android

1. Launch the Google Play Store app
2. Tap ☰ Menu → Subscriptions and tap on Muzmatch
3. Tap Cancel and Yes to confirm the cancellation
4. Now, the status of this Subscription has been changed from Subscribed to Canceled

How To Permanently Delete Muzmatch Account

Follow these steps below to permanently delete your account:

Step 1. Log into your Muzmatch account
Step 2. Navigate to your main ⚙️Menu.
Step 3. Click on Settings
Step 4. Click on Deactivate
Step 5. Now, submit your feedback
Step 6. And finally, click on Delete Account.

NOTE: They (Muzmatch) record the exact time you request for your account to be deleted. So the moment you request deletion, your account, profile, and photos are taken offline and are not shown to other Muzmatch members. Apart from a confirmation of this request, no further emails will be sent to you from them.

Data (Account) Deletion Request

You may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.

Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.

However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…

Follow these steps below:

Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT”
Step 4. And finally, send the email to hello@muzmatch.com.

Here is a SAMPLE on how to write such an email.

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