How To Delete Netspay Account.
Are you fed up using your Netspay account, and as such you wish to cancel (close) or even deactivate your account?
If the above is the case then don’t bother because here is the right place where you can learn how to cancel (close) or even deactivate your account.
There are various reasons why you may wish to delete your Netspay account among all of them is email spamming by the company.
Meanwhile, NETSPay is a mobile application that allows you to register your POSB/DBS ATM Card digitally. So once you’ve digitized your cards, leave your wallet at home and start paying with your mobile phone. Simply tap on a contactless terminal or scan a QR code, it’s simply the smarter way to pay.
How To Delete Netspay Account
Follow these steps below to delete your NETSPAY card:
Step 1. Go to your NETSPay App
Step 2. Tap and hold on the card you wish to remove
Step 3. Tap on the menu icon found at the top right corner
Step 4. Now, select “Delete Card”
Step 5. And finally, tap “YES” to confirm your card deletion,
You may submit a verifiable request for them to permanently delete any personal information they have collected about you. Please note that this is subject to certain exceptions.
Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.
However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…
Follow these steps below:
Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT”
Step 4. And finally, send the email to [email protected].
Here is a SAMPLE on how to write such an email.
Follow these steps below to delete your account by contacting their Live Agent on the phone
Step 1. Call their business line: (65) 6274 1212 (NETS Customer Service Hotline)
Step 2. Advise the representative that you want to cancel your account.
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded (If necessary)
Step 5. Ask the representative if you will be charged again
Step 6. And finally, retain the confirmation information you’re given.
NOTE: You may not be allowed to refund the money in your NETSPay prepaid wallet back to your digitized Bank Card. This is because once funds have been loaded into your prepaid wallet, you can only utilize your funds by making purchases or sending money to another NETSPay user.
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