How To Delete Taobao Account.
Are you fed up using your Taobao account, and as such you wish to cancel (close) or even deactivate your account?
If the above is the case then don’t bother because here is the right place where you can learn how to cancel (close) or even deactivate your account.
There are various reasons why you may wish to delete your Taobao account among all of them is email spamming by the company.
Meanwhile, Taobao is very safe. They offer wide range of products and at the same time they sell it at very cheap prices. Although trying to file a complaint was even hard mainly because they are a Chinese Company and their agents didn’t speak very good English, we are going to guide you on how to delete your account, i.e if you wish.
How To Delete Taobao Account
Follow these steps below:
Step 1. You need on Taobao’s Mainland China site, like so: https://i.vgy.me/zZFqxl.png
If you’re on the overseas site, like so: https://i.vgy.me/zSkgvY.png, you need to change to the Mainland China site.
To do it, hover over 全球, then select 中国大陆, like so: https://i.vgy.me/zBMR9E.png
Step 2. After you’re on the Mainland China site, you need to go to the consumer customer service, to do that, hover over 联系客服, then click on 消费者客服, like so: https://i.vgy.me/RYB1J0.png. If you did get to https://consumerservice.taobao.com/ instead, click on the left big orange delicious button, like so: https://i.vgy.me/G1nXv6.png
Step 3. You need to get to the self-help area, to do that, click on 自助服务, like this one: https://i.vgy.me/ABA39j.png
Step 4. Then click on the log-out account button/注销账户 (this actually begins the deletion process) https://i.vgy.me/A3LY92.png
Step 5. This screen asks the reason for cancellation.
Step 6. After that, you may be asked for OTP on your mobile phone.
Step 7. If you entered the OTP, your account will be deleted.
So if you want to delete your Taobao account, TL;DR, go to this link: https://passport.taobao.com/ac/cancel_account.htm?fromSite=0
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