How To Delete Tap And Go Account.
Hi, you are on this platform simply because you want to know how to delete, close, terminate, and even manage your Tap And Go account.
If that is true, then you are on the right platform.
We are simply going to guide you on how to close your account. So whatever be the reason you want to close your account is not our business. But our major concern is to guide you on how to delete, close, or even manage your account.
Meanwhile, Tap & Go is a mobile payment service proudly presented by HKT Payment Limited, a member of the HKT Group. So Tap & Go delivers unprecedented secure and reliable Contactless Mobile Payment services to all customers.
How To Delete Tap And Go Account
You may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.
Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.
However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…
NOTE: If you wish to access or amend any of your Data they hold, or request that they delete any of your information that is no longer necessary for the provision of their Services, you may contact them (HKT Payment Limited) in the manner as set forth under their “How to Contact Us” section on their official website.
Similarly, if you are a user of My HKT, you may exercise your right of access and correction by logging on to your My HKT account where you will be able to view and correct the Data held by them (HKT Payment Limited) about you. But if you are not a user of My HKT, you may write to their Privacy Compliance Officer [email protected].
Generally, follow these steps below to delete your account/data:
Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT/DATA”
Step 4. And finally, send the email to [email protected].
Here is a SAMPLE on how to write such an email.
And finally, for all issues and inquiries regarding their compliance with their obligations under the Ordinance and the GDPR where applicable, and any request for access to, correction or deletion of your Data, please contact them in writing at:
Privacy Compliance Officer
GPO Box 9896, Hong Kong
Alternatively, email them at : [email protected].
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