How To Delete TPG Account.
Hi, you are on this platform simply because you want to know how to delete, close, terminate, and even manage your TPG ADSL account.
If that is true, then you are on the right platform.
We are simply going to guide you on how to close your account. So whatever be the reason you want to close your account is not our business. But our major concern is to guide you on how to delete, close, or even manage your account.
Meanwhile, TPG is Australian telecommunication and IT company that specializes in consumer and business internet services as well as mobile telephone services. As of August 2015, TPG is the second largest internet service provider in Australia and is the largest mobile virtual network operator.
How To Delete TPG ADSL Account
You may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.
Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.
However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…
So to do this, fill out the online cancellation form at https://cyberstore.tpg.com.au/your_account/cancel.php. NOTE: You will not find this link anywhere on the TPG website! And you should get an automated response email within a few minutes and a confirmation email the next working day.
- You’ll need to log in with your TPG account details.
- If you get an error page that says something like
Fatal error: Call to undefined function, just hit refresh (F5 or CTRL-R) and it will load the cancellation form.
Alternatively, Close Your Account Via Email
Follow these steps below:
Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “Cancellation Request: [Your Customer ID Number or Username]”
Step 4. And finally, send the email to [email protected].
Here is a SAMPLE on how to write such an email.
TIPS: The following things must be contained in the email:
- Account Holder’s Name:
- Service Address where the ADSL is installed:
- Reason For Cancellation:
- Date Of Cancellation:
Follow these steps below to delete your account by contacting their Live Agent on the phone
Step 1. Call their business line: 13 14 23.
Step 2. Advise the representative that you want to cancel your account.
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded (If necessary)
Step 5. Ask the representative if you will be charged again
Step 6. And finally, retain the confirmation information you’re given.
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