How To Delete User Testing Account.
Hi, you are on this platform simply because you want to know how to delete, close, terminate, and even manage your User Testing account.
If that is true, then you are on the right platform.
We are simply going to guide you on how to close your account. So whatever be the reason you want to close your account is not our business. But our major concern is to guide you on how to delete, close, or even manage your account.
Meanwhile, if you experience prolonged technical issues with your UserTesting Android app, you may need to reset UserTesting from scratch by deleting and reinstalling the app. Doing so should reset your settings and resolve technical errors. Removing the app will not affect your UserTesting account.
How To Delete User Testing Account
Follow these steps below to delete the User Testing App:
Step 1. Navigate to your Settings.
Step 2. Tap on Apps.
Step 3. Now, scroll down and select UserTesting.
Step 4. Tap the Uninstall button at the bottom.
Follow these steps below to Reinstall the User Testing App:
Step 1. Navigate to the Google Play Store and search for UserTesting.
Step 2. Tap Install.
Step 3. And finally, Once the app finishes installing, open the app, and sign in.
If you ask UserTesting to delete specific personal information that forms part of your Visitor Data, Participant Data, or Customer Data, and for which we are the data controller, we will honor this request unless deleting that information prevents us from carrying out necessary business functions, like delivering and billing for our services, calculating taxes, or conducting required audits.
So you may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.
Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.
However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…
Follow these steps below:
Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT”
Step 4. And finally, send the email to privacy-request@usertesting.com.
Here is a SAMPLE on how to write such an email.
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